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Shipping Rules

Everything you need to know about our shipping policies and delivery times.

Free Shipping

On orders over 100 AED within UAE

Fast Delivery

Same day delivery in Abu Dhabi

Wide Coverage

Shipping to UAE, GCC & International

Secure Packaging

All items carefully packaged

Shipping Zones & Rates

ZoneStandard DeliveryStandard CostExpress DeliveryExpress Cost
Abu Dhabi1-2 daysFREESame day20 AED
Dubai2-3 daysFREENext day25 AED
Other Emirates3-5 days15 AED2-3 days35 AED
GCC Countries5-7 days50 AED3-5 days100 AED
International7-14 daysVaries5-7 daysVaries

* Free standard shipping on orders over 100 AED within UAE. International shipping costs calculated at checkout.

Shipping Policies

Order Processing

Orders placed before 2:00 PM (UAE time) on business days are processed the same day. Orders placed after 2:00 PM or on weekends/holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order ships.

Delivery Attempts

Our courier will attempt delivery up to 3 times. If delivery is unsuccessful after 3 attempts, the package will be returned to our warehouse. You will be contacted to arrange redelivery, which may incur additional shipping charges.

Signature Required

For orders over 500 AED, a signature is required upon delivery. Please ensure someone is available to receive and sign for the package. If you prefer to waive the signature requirement, please contact us before your order ships.

International Customs

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping costs. Please check with your local customs office for more information.

Important Notes

  • Delivery times are estimates and may vary due to weather, holidays, or unforeseen circumstances.
  • Please ensure your shipping address is correct and complete to avoid delivery delays.
  • P.O. Box addresses are not accepted for express shipping.
  • Large or heavy items may require additional shipping time and costs.
  • Contact us immediately if your package arrives damaged or with missing items.

Questions About Shipping?

Our support team is ready to help with any shipping inquiries.

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